1. You must connect to CJ1 VPN. (This secure FTP only allow CJ1 VPN IP to access) 2. Open any FTP client, Example: WinSCP FTP Port: 21Encryption: TLS/SSL Explicit encryptionHostname: aims-cj1-seed1.titansi.com.myUsername and Password can be found inside Secret Server 3. Finally select which backup to download to offline external hard drive From backup server, it ..